Shipping policy

Shipping Policy

Last Updated: September 10, 2026

At PawBandana, we want getting your pet's new accessories to be simple and affordable. That's why we offer Free Worldwide Shipping on eligible orders.

1. Free Worldwide Shipping

PawBandana currently offers free shipping to destinations worldwide where delivery services are available.

There is no standard shipping fee added to eligible orders at checkout.

2. Estimated Delivery Time

Our estimated delivery time is:

7–10 Days

This is an estimated timeframe rather than a guaranteed delivery date.

Actual delivery times may vary depending on your location, carrier conditions, customs procedures, weather, holidays, and other circumstances beyond our reasonable control.

3. Order Processing

After your order is successfully placed, it may require processing before being handed to the shipping carrier.

Processing and fulfillment time may vary depending on product availability, order volume, holidays, and other operational factors.

Once your order has shipped, tracking information may be provided when available.

4. Tracking Information

When tracking information is available, it may be sent to the email address provided during checkout.

Tracking updates may take some time to appear after an order has been handed to the carrier.

If tracking information appears to stop updating temporarily, this does not necessarily mean that the package has been lost. International shipments may have periods without visible tracking updates while moving between facilities or undergoing customs processing.

5. International Orders

Because PawBandana ships internationally, orders may be subject to customs inspection, import procedures, or other requirements in the destination country.

Delivery may take longer when an order is delayed by customs or other local authorities.

Customers are responsible for providing an accurate and complete shipping address.

6. Incorrect Shipping Address

Please carefully review your shipping information before completing your order.

If you notice an incorrect address after placing an order, contact us as soon as possible at:

support@pawbandana.shop

We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.

7. Lost or Damaged Packages

If your package appears to be lost, damaged, or delivered incorrectly, please contact our customer support team.

We may request your order number, tracking information, photographs, or other information needed to investigate the situation with the applicable carrier.